Business
By Anthony Isibor
THE Nigerian telecommunications operators have deployed over 5,000 new network coverage and capacity sites as part of an industry-wide infrastructure expansion programme aimed at improving service quality across the country.
The disclosure was contained in a communiqué issued after the 109th meeting of the Nigerian Communications Commission, NCC Governing Board held on May 25, 2026.
According to the Commission, mobile network operators, MNOs, have committed to deploying over 12,000 additional sites nationwide to strengthen network coverage, expand capacity and improve customer experience.
The Board said that over 40 per cent of the planned deployment had already been completed.
The Commission also reported significant progress in transmission infrastructure development, with fibre connectivity extended to over 700 sites to improve network resilience, backhaul capacity and service reliability.
In addition, colocation and infrastructure-sharing companies have upgraded equipment at more than 2,000 Base Transceiver Stations, BTS, to support network expansion and improve compliance with Quality of Service, QoS. standards.
The Board also reviewed the implementation of its directive requiring operators to compensate subscribers affected by poor service in areas where prescribed service standards were not met.
The communiqué further revealed that more than 75 million affected subscribers have received compensation, following full compliance by mobile operators with the Commission’s directive.
“The Board acknowledged ongoing efforts to independently validate operators’ claims and ensure all eligible subscribers receive compensation due to them,” the communiqué stated.
However, the Board expressed concerns about the level of compliance among Tower Companies, TowerCos, which were directed to reinvest regulatory fines into infrastructure improvements.
While acknowledging some progress, the Board noted that TowerCos have only partially complied with requirements to fund escrow accounts with the full amount of regulatory fines earmarked for infrastructure upgrades.
The Commission stressed that full compliance remains necessary to achieve sustainable improvements in network performance and service delivery.
The Board reaffirmed its commitment to improving quality of service, strengthening network resilience and protecting consumer interests as part of efforts to support Nigeria’s growing digital economy.
A.I
June 10, 2026
Tags: NCC NCC Governing Board