Bank customers in Nigeria have criticized the recent upward review of Automated Teller Machine (ATM) withdrawal charges by the Central Bank of Nigeria (CBN), stating that the move contradicts the apex bank’s financial inclusion and cashless policies.
Many customers argue that the new charges are an additional burden on Nigerians already struggling with rising living costs.
They fear the policy will push more people away from banking services and discourage digital transactions, leading to greater reliance on cash-based payments.