A growing number of 9mobile subscribers have been unable to switch to other networks in the past month, with industry insiders alleging that the telecom operator is deliberately obstructing porting requests at the backend.
The issue has raised concerns among industry stakeholders, prompting the National Association of Telecoms Subscribers to urge the Nigerian Communications Commission to investigate the matter.
This development comes as 9mobile’s subscriber base has remained stagnant at 3.2 million for three consecutive months. This marks a sharp decline from 23.4 million in 2015, when the company held a 15.7 per cent market share.