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Chase customers sue over fees for depositing checks that bounce

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JPMorgan Chase was sued by customers who accused the largest U.S. bank of having unfairly charged fees when they deposited checks that, through no fault of their own, bounced.


In a proposed class action filed on Tuesday night, five customers said New York-based Chase docked $12 “deposited item returned fees” from their accounts when checks they tried to deposit were returned unpaid.


Checks can bounce for many reasons, including when writers do not have enough money in their accounts or issue stop payment orders, or when the checks contain errors.


The Chase customers called the bank’s “junk fees” for returned checks “unconscionable” and “predatory,” citing an October 2022 U.S. Consumer Financial Protection Bureau bulletin that said indiscriminately charging such fees was likely illegal.